Delivery area
Delivery of products ordered through this Website will be carried out exclusively within the territory of Romania.
Order processing
If the Customer chooses to pay in cash on delivery, order processing begins immediately after the order is placed. If the Customer uses an online payment method (PayPal or PayU), order processing begins once it has been confirmed that the Yoda Home Design account has been credited (via PayPal or PayU) with 100% of the amount due for the order - this is the moment from which the period for delivery of the products to the Customer begins to run.
Delivery times
After the Customer has received the e-mail confirmation of the order, the order will be handed over by us to the courier and will be delivered to the Customer by the courier within an estimated period of 5-30 working days from the confirmation of the order or from the moment the Yoda Home Design account is credited with 100% of the order value, in the case of payments made online.
Express delivery and special periods
If express delivery has been selected, the order is processed as a priority. The delivery time may be longer during sales periods or special campaigns. Working days are Monday to Friday, excluding public holidays.
Notification of delivery to the customer
When we hand the Order over to the courier, the Customer will receive a notification to this effect by e-mail or by SMS at the e-mail address or telephone number provided, respectively. If, for any reason whatsoever, the delivery time indicated above cannot be met, the Customer will be contacted by e-mail and informed of the actual delivery time.
Contact with the courier and conditions of receipt
For delivery, the Customer will be contacted in advance by the courier, to whom the Customer consents to our providing their contact details for this purpose. Upon receipt of the Order, the Customer will present a valid identity document and will sign the AWB (waybill)/delivery receipt.
Failed delivery
If the parcel cannot be delivered after two attempts, the parcel will be returned to Yoda Home Design, and the costs and consequences of the return will be borne by the Customer.
Delivery method
Delivery will be made via the courier Urgent Cargus.
Delivery costs
The delivery charges are those stated in the dedicated section at the time the Order is finalised and placed, as subsequently confirmed in the confirmation e-mail. By finalising and placing the Order, the Customer agrees to pay these charges together with the price of the products. The delivery charge applies to each parcel separately.
Withdrawal of products from sale
Furthermore, Yoda Home Design reserves the right to withdraw any item from sale at any time. In such situations, the sole liability of Yoda Home Design towards the Customer is the full refund of the amounts paid for the respective items which it can no longer supply/has withdrawn from sale.